It depends on your household and lifestyle. Busy families with kids or pets often need cleaning 2-3 times per week or even daily. Singles or couples in smaller apartments might be fine with weekly or bi-weekly cleaning. We're flexible - start with one schedule and adjust based on what you actually need. Most clients find their ideal frequency after the first month.

We try to match you with a consistent cleaner who learns your home and preferences. Consistency is important - it's easier when the same person knows where everything goes and what you care about. If your regular cleaner is sick or unavailable, we'll arrange a replacement so you're not left without service, but we aim for consistency whenever possible.

Absolutely. Some clients want everything cleaned every visit. Others rotate - bathrooms and kitchen every time, bedrooms alternating, deep cleaning tasks monthly. Tell us what matters to you and we'll create a schedule that works. If something needs extra attention on a particular visit, just let the cleaner know.

Just let us know as soon as possible. We understand things come up - you're traveling, having work done at home, or just need to skip a week. We appreciate reasonable notice (ideally 24 hours) so we can adjust schedules, but we're flexible. You're not locked into rigid contracts - we work around your actual needs.